Frequently Asked Questions
How Long Does Shipping Take?
Due to the fact that all our products are handmade with extreme detail, Processing time is 3-5 business days. Shipping time is 2-4 days.
Do I Have Warranty?
All jewelry products are covered by 6 months warranty covering manufacturing defects after the buyer received the product. Stretching the jewelry is not considered a manufacturing defect. General wear and tear misuse and tarnishing are not covered under the warranty.
Where are the Product Made?
Macrame's home is India and we have partnered with a family in india who has been doing macrame for over 30 years. We believe in fair pay, every purchase helps support native indian artists.
How do I Care For My Jewelry?
While there is nothing too special you need to do to keep your natural spirit carrier crystal healing jewelry beautiful you may like to consider the following: 1- We advise not to wear your gemstone/crystal amulet when sleeping as some of the more delicate elements may break. If you want to benefit from the Crystal energy also while sleeping place the amulet next to your bed/pillow as this way your aura’s are still in contact. 2- The micro macramé cord is UV safe so you can happily wear your gemstone/Crystal macramé Jewelry in sunlight. However do note That some crystals such as Amethyst are sensitive to sunlight and can fade, so just be aware if you live in a sunny environment. 3- Take care when leaning down or over something so that your gemstone/crystal jewelry does not hit or slam against something hard, as the crystal may chip.
Is It Waterproof?
All of our string products are coated in wax, which means they’re 100% waterproof! Go surf, snowboard, or even take a shower with them on! Wearing your jewelry every day only enhances their natural look and feel. Just a heads up: pieces with charms and beads on them may tarnish when they come in contact with water. We always recommend removing any jewelry with silver or gold plated brass on them before getting them wet. This will help to maintain their color and shine!
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